![]() ![]() Always consult a QuickBooks Certified ProAdvisor before proceeding on your own. We offer other QuickBooks File Services to manage this situation. No Intuit service will copy and paste certain transactional data sets from an old book to a new one in the same QuickBooks desktop product line.Īlthough handy, the condensed file size and the “Clean Up Company Data” features have limitations, and some have reported that they may cause other problems. Since the QuickBooks Canadian edition does not have the feature to condense file size or “Clean Up Company Data,” the only option was to create a new company file and transfer a year’s worth of data to the new books. We batch-loaded one month at a time to validate account balances and reconciliations. Have a good one.GoodReports created a new company file and transferred thousands of transactions, comprising one year of data. Please know I’ll be right here to answer them for you. Reach out to me if you have any other concerns or questions. Hit the Search menu to display the Message Us feature.įor future reference, the following article provides an overview of how to fix multi-user issues in QuickBooks for Mac: Troubleshoot multi-user.Tap the Search for something else link and then type the issue in the field box.Hit the Contact us link to see the Contact Us screen.Choose QuickBooks Desktop Help to open the Have a Question window.Go to the Help section of the company file to see the contact details.You can contact them by following these steps: Then, make sure it’s no longer linked to your computer. Once they’ve e identified the root cause, one of our specialists will assist in configuring the company file. They have extra tools that can check if the. We value the safety of your personal information, so I recommend contacting our Technical Support Team. I’m unable to perform the process without asking for sensitive information. Since the file is still locked into the server, I have to check the setup of the company file. I appreciate letting us know the result of the troubleshooting steps you’ve performed. Welcome back to the Community, damienfloors. Let me share this link in case you're encountering the Company file is missing error message. Repeat the process one more time and select Host Multi-User Access. ![]() Repeat the process and select Stop Hosting Multi-User Access. ![]() If Host Multi-User Access is an option, select it.Go to the File menu and hover over Utilities.This is the computer that normally hosts your company files. Once done, move on to your server computer. Repeat these steps on all of your workstations.If Stop Hosting Multi-User Access is an option, click on it.If you see the "Host Multi-User Access" option, don’t select it.Instead, select the File menu and hover over Utilities. Open QuickBooks on one of your workstations.Your server computer should be the only one hosting. Otherwise, turn off the Host Multi-User Access option on workstations. Then, reboot your computer and open QuickBooks as Administrator. Highlight all QuickBooks-related files and click on Quit Process.Type in Activity Monitor in the Spotlight field.Beforehand, ensure QuickBooks for Mac is updated to the latest release. Let's start by ending all QuickBooks processes that is running in the background. It might be a folder permission issue, multiple company files are already open, or a damaged/corrupted company (.qbw) file. There are a few reasons why this error occurs. ![]()
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